Growth-Focused L&D Specialist

West Pharmaceutical Services Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

West Pharmaceutical Services Singapore Pte Ltd is seeking a Learning & Development Specialist to drive the design, delivery, and continuous improvement of learning programs. You will partner with HR, leadership, and content owners to identify needs, deliver training, and promote upskilling across teams.

You will manage LMS assignments, monitor training metrics, and support audit readiness while ensuring programs comply with West standards and regulatory requirements.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• Minimum 3 years of experience in learning and development, training, education, HR development, operations training, or a related role.
• Experience identifying learning needs, supporting learning solutions, facilitating training, using an LMS, tracking/reporting training, and engaging managers or leaders required.
• Experience supporting training and/or learning management systems in a manufacturing, pharmaceutical, medical device, or other regulated environment preferred.

Responsibilities

• Partner with HR, site/function leadership, managers, and content owners to identify learning needs, training priorities, compliance requirements, and capability gaps.
• Deliver established learning programs, including New Hire Orientation, compliance training, Train-the-Trainer sessions.
• Support the design and development of basic learning content, job aids, facilitator guides, participant materials, assessments, and learning communications using approved standards and templates.
• Coordinate and support site users in the execution of quality mandatory training processes and systems to promote training effectiveness, efficiency, and compliance.
• Manage LMS assignments for assigned programs and populations to ensure accuracy, completeness, and alignment with standards.
• Monitor LMS data, training completion status, quiz results, and other learning metrics to identify trends, risks, and opportunities for improvement.
• Support audit readiness and audit response activities by preparing training documentation and partnering with Quality, HR, Operations, and stakeholders.

Skills

Adult learning principles

Facilitation

Communication

Project management

Education

Bachelor’s degree in Organizational Development, Human Resources, Learning and Development, I/O Psychology, Education, Business, or related field

Equivalent work experience may be considered in lieu of a degree

Tools

LMS

Job description

West Pharmaceutical Services Singapore Pte Ltd is seeking a Learning & Development Specialist to drive the design, delivery, and continuous improvement of learning programs. You will partner with HR, leadership, and content owners to identify needs, deliver training, and promote upskilling across teams.

You will manage LMS assignments, monitor training metrics, and support audit readiness while ensuring programs comply with West standards and regulatory requirements.