Senior L&D Programs & Operations Lead

Gain City Group of Companies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Gain City Group of Companies in Singapore is seeking an L&D professional to design and deliver funded and non-funded programmes, manage learners and educators, and oversee L&D administration.

You will liaise with SWDA on course administration and grants, organise events, seminars, workshops and learning journeys, manage logistics, and provide onsite support. The role contributes to competency development across BE and Retail sectors within the group.

Qualifications

• Diploma or Bachelor's degree (in any field).
• Minimum 2 years' experience in adult education or training delivery, preferably with operational or frontline workers.
• WSQ ACLP/ACTA certification will be an advantage.
• Experience in RTP/PEI strongly preferred.
• Experience in administering licencing, certification, and accreditation programmes is preferred.
• Keen interest and/or expertise in Built Environment Sector, Retail Sector, ACMV, Digital Workplaces, or Sustainability.
• Excellent communication, interpersonal, and presentation skills.
• Ability to create a positive and engaging learning environment, and facilitate training programmes.
• Proficiency in Training Management System and Learning Management System is an advantage.

Responsibilities

• Support the full spectrum of training operations including learner enrolment, trainer management, learners' and trainers' database management, and conducting post-course evaluation.
• Facilitate selected funded and non-funded programmes using a variety of instructional methods for in-house and open enrolment learners.
• Facilitate virtual and in-person events, seminars, webinars, workshops, and learning journeys, including managing logistics and providing onsite support when required.
• Ensure timely submission of training documents from various internal departments, as well as learners from open-enrolment programmes.
• Maintain, track, and update training records of employees from Gain City Group of Companies.
• Handle grant administration for SWDA funded programmes, including submitting grant documents, processing claims for in-house training programmes, and tracking grant disbursement for open enrolment programmes.

Skills

Communication skills

Facilitation

Interpersonal skills

Learner engagement

Education

Diploma or Bachelor's degree

Tools

TMS

LMS

Job description

Gain City Group of Companies in Singapore is seeking an L&D professional to design and deliver funded and non-funded programmes, manage learners and educators, and oversee L&D administration.

You will liaise with SWDA on course administration and grants, organise events, seminars, workshops and learning journeys, manage logistics, and provide onsite support. The role contributes to competency development across BE and Retail sectors within the group.