Group Travel Operations Specialist

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Good Job Creations (Singapore) PTE. LTD. is seeking a Travel Coordinator to manage group and corporate bookings, coordinate itineraries, and liaise with hotels and service providers. The role requires a Diploma in Hospitality and Tourism Management and familiarity with MS Office; GDS experience is a plus.

The successful candidate will handle visa inquiries, travel insurance, and documentation, while supporting sales and operations teams to ensure smooth travel arrangements.

Qualifications

• 1-2 years of relevant experience in Tourism or Hospitality (candidates with no relevant experience are welcome).
• Experience in group travel bookings.

Responsibilities

• Coordinate air ticket reservations and travel arrangements for group and corporate bookings.
• Liaise with land operators, hotels, restaurants, event venues, and service providers to obtain quotations and confirm bookings.
• Plan and coordinate travel itineraries, airport transfers, coach transportation, and related logistics.
• Prepare travel documentation, luggage tags, tour booklets, briefing materials, and pre-departure kits.
• Handle visa enquiries and travel insurance purchases via phone and email.
• Manage and resolve operational issues, disputes, and customer complaints with stakeholders.
• Support the sales team with proposal preparation and operational coordination.
• Assist the business travel team with daily operational activities and travel-related arrangements.
• Issue event orders, invoices, and related documentation for operational support services.

Skills

Team coordination

Communication

Education

Diploma or Degree in Hospitality and Tourism Management

Tools

Microsoft Office

GDS Sabre/Amadeus

Job description

Good Job Creations (Singapore) PTE. LTD. is seeking a Travel Coordinator to manage group and corporate bookings, coordinate itineraries, and liaise with hotels and service providers. The role requires a Diploma in Hospitality and Tourism Management and familiarity with MS Office; GDS experience is a plus.

The successful candidate will handle visa inquiries, travel insurance, and documentation, while supporting sales and operations teams to ensure smooth travel arrangements.