Operations and Sales Support Executive

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

JAC Recruitment Pte Ltd is seeking a meticulous Operations & Sales Support Executive to back corporate travel and MICE projects in Singapore. You will coordinate flight, hotel, and ground transport, while liaising with vendors to ensure smooth execution of complex itineraries.

The ideal candidate has experience in travel operations, ticketing, reservations, and supporting sales teams. This role offers diverse exposure to corporate travel programs and event logistics.

Qualifications

• Diploma in Tourism, Hospitality, Business, or related disciplines.
• Experience coordinating travel bookings and group travel arrangements.
• Knowledge of airline ticketing and travel booking processes.
• Familiarity with GDS systems such as: Amadeus, Sabre, Galileo
• Proficient in Microsoft Office applications.

Responsibilities

• Manage flight reservations and ticket issuance.
• Coordinate hotel bookings, transportation arrangements, restaurant reservations, and other travel-related services.
• Arrange group travel logistics and itinerary planning for corporate and MICE projects.
• Prepare travel documents, briefing materials, tour booklets, and traveler information packs.
• Handle travel insurance requests and visa-related enquiries.
• Liaise with airlines, hotels, and local or overseas suppliers to obtain quotations and confirm bookings.
• Arrange airport transfers, coach services, and ground transportation logistics.
• Support daily operational activities for business travel programs.
• Coordinate event logistics for meetings, conferences, and exhibitions.

Skills

Travel coordination

Group travel arrangements

Vendor liaison

Customer service

Education

Diploma in Tourism, Hospitality, Business, or related disciplines

Tools

Amadeus

Sabre

Galileo

Microsoft Office

Job description

COMPANY OVERVIEW

Our client is a well-established international travel and tourism organization with a strong global presence across Asia Pacific, Europe, and other major markets. With decades of experience in corporate travel management, MICE (Meetings, Incentives, Conferences & Exhibitions), business travel services, event management, and leisure travel solutions, the company is recognized for delivering high-quality, customer-centric travel experiences.

Supporting multinational corporations, government agencies, and individual clients, the organization specializes in customized travel arrangements, group travel coordination, business travel management, incentive trips, conferences, and large-scale events. The company offers a collaborative and professional work environment focused on service excellence, operational efficiency, and continuous development.

JOB RESPONSIBILITIES

We are seeking a meticulous and customer-focused Operations & Sales Support Executive to support corporate travel and MICE operations.

The successful candidate will work closely with the Sales Team to coordinate travel arrangements, manage bookings, liaise with local and overseas vendors, and ensure the smooth execution of corporate travel programs, events, and incentive trips.

This role is ideal for candidates with prior experience in travel operations, ticketing, reservations, corporate travel, hospitality, or MICE coordination.

Travel & Operations Support

• Manage flight reservations and ticket issuance.

• Coordinate hotel bookings, transportation arrangements, restaurant reservations, and other travel-related services.

• Arrange group travel logistics and itinerary planning for corporate and MICE projects.

• Prepare travel documents, briefing materials, tour booklets, and traveler information packs.

• Handle travel insurance requests and visa-related enquiries.

• Liaise with airlines, hotels, and local or overseas suppliers to obtain quotations and confirm bookings.

• Arrange airport transfers, coach services, and ground transportation logistics.

• Support daily operational activities for business travel programs.

MICE & Project Coordination

• Support operational execution of meetings, conferences, incentive trips, exhibitions, and corporate events.

• Assist in venue sourcing and coordination activities.

• Coordinate event logistics and vendor arrangements.

• Ensure smooth execution and delivery of client programs.

Administrative & Sales Support

• Prepare quotations, Event Orders (EO), invoices, and operational documentation.

• Provide administrative support to the Sales Team.

• Assist with proposal preparation and follow-up activities.

• Handle customer enquiries, feedback, and issue resolution professionally.

• Maintain accurate records and documentation.

JOB REQUIREMENTS

• Diploma in Tourism, Hospitality, Business, or related disciplines.

• Experience coordinating travel bookings and group travel arrangements.

• Knowledge of airline ticketing and travel booking processes.

• Familiarity with GDS systems such as: Amadeus, Sabre, Galileo

• Proficient in Microsoft Office applications.

Working Location: Singapore