Global TRICARE Admin & Records Coordinator

INTERNATIONAL SOS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

International SOS Singapore Pte. Ltd. seeks a dedicated TOP Administrator to support the TRICARE Overseas Program, coordinating medical records and administrative activities to ensure timely and accurate delivery for beneficiaries and providers.

You will handle multiple TOP-related processes, maintain confidentiality, and collaborate with global teams to promote self-service tools and ensure service levels are met. Prior experience in healthcare administration is preferred.

Qualifications

• High school diploma or equivalent.
• Strong customer service orientation and communication skills.
• Proven ability to handle multiple tasks with confidentiality.
• Proficient with Windows PC applications and MS Office.
• Experience in healthcare administration is an advantage.

Responsibilities

• Coordinate medical records collection, translation and delivery to stakeholders.
• Process TOP related administrative activities and ensure timely resolution.
• Deliver medical service administrative tasks supporting TOP beneficiaries.
• Maintain confidentiality of all beneficiary information.
• Collaborate with Intl.SOS teams to communicate TRICARE processes accurately.

Skills

Customer service

Time management

Communication skills

Problem solving

Team player

Organized

English proficient

Education

High school diploma

Tools

Windows OS

MS Office

Job description

International SOS Singapore Pte. Ltd. seeks a dedicated TOP Administrator to support the TRICARE Overseas Program, coordinating medical records and administrative activities to ensure timely and accurate delivery for beneficiaries and providers.

You will handle multiple TOP-related processes, maintain confidentiality, and collaborate with global teams to promote self-service tools and ensure service levels are met. Prior experience in healthcare administration is preferred.