Global Tech Partnerships & Client Success Lead

Visa; Singapore; Hybrid; SGD 80,000 - 110,000; Full time

Job summary

A leading payments technology company is seeking a Client Success Manager to lead operational relationships with key partners across Asia Pacific. This hybrid role requires at least 8 years of payments experience, strong interpersonal skills, and the ability to manage complex client relationships. Responsibilities include developing account plans aligned with client objectives, ensuring optimal client satisfaction, and proactively collaborating across functions. Ideal candidates will demonstrate strategic problem-solving and exceptional communication skills.

Qualifications

• Minimum 8 years of relevant payments experience in commercial and/or technical delivery.
• Ability to articulate complex issues and solutions to stakeholders.
• Excellent time management and organization skills.

Responsibilities

• Lead operational relationships with key global and regional Tech Partners.
• Develop operational account plans aligned with client objectives.
• Manage strategic planning and client-driven improvement plans.

Skills

Interpersonal skills

Negotiating skills

Technical problem-solving

Project management

Presentation skills

Education

Bachelor’s Degree or equivalent qualification

Job description

A leading payments technology company is seeking a Client Success Manager to lead operational relationships with key partners across Asia Pacific. This hybrid role requires at least 8 years of payments experience, strong interpersonal skills, and the ability to manage complex client relationships. Responsibilities include developing account plans aligned with client objectives, ensuring optimal client satisfaction, and proactively collaborating across functions. Ideal candidates will demonstrate strategic problem-solving and exceptional communication skills.