Global Shipping & Customer Service Specialist

Sims Limited; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Sims Limited is a global leader in metal recycling and circular solutions. This role sits in the Customer Service Department, handling documentation for Sims Global Non-Ferrous trade sales contracts to ensure customers are satisfied.

The successful candidate will manage import/export documents, LC-related tasks, and collaborate with traders and logistics teams to ensure accurate, timely shipments and compliant documentation.

Qualifications

• Diploma or Higher Nitec with 2 years’ experience in a logistics-related role.

Responsibilities

• Handle full set of Import/Export, LC and banking documents.
• Prepare accurate full range of shipping documents including Invoice, Packing List, Certification of Origin, Wood Declaration, Marine Insurance, Form 6/9, Annex 7, etc.
• Liaise with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery.
• Liaise directly with shipping lines for draft BL, BL amendment and master BL printing.

Education

Diploma/ Higher Nitec in Logistics or related

Job description

Sims Limited is a global leader in metal recycling and circular solutions. This role sits in the Customer Service Department, handling documentation for Sims Global Non-Ferrous trade sales contracts to ensure customers are satisfied.

The successful candidate will manage import/export documents, LC-related tasks, and collaborate with traders and logistics teams to ensure accurate, timely shipments and compliant documentation.