Global Export Customer Specialist

Sika Group; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SIKA (SINGAPORE) PTE LTD is seeking an experienced export and logistics coordinator. You will process third party and inter-company orders, liaise with customers, forwarders, and the sales team to ensure accurate and timely shipments from factories.

You will handle documentation, Incoterms, and compliance, while supporting finance approvals and onboarding. You will collaborate with Supply Chain and logistics to optimize freight rates, schedule vessels, and provide sales analytics to management.

Qualifications

• Diploma in Logistics, Supply Chain Management, International Business or related discipline.
• 2–5 years in sea freight forwarding or export customer service.
• Extensive working knowledge of SAP and MS Office. Strong Incoterms and customs knowledge.

Responsibilities

• Process third party export and inter-company orders; coordinate with customers, forwarders, sales and supply chain.
• Ensure shipments are booked, documented and dispatched per compliance standards.
• Manage customer inquiries and ensure seamless order fulfillment.
• Coordinate with Supply Chain and logistics for timely delivery and vessel schedules.
• Verify shipping documents and stay updated on international regulations.
• Support onboarding, finance approvals, and generate sales analytics for management.

Skills

Interpersonal communication

Verbal English skills

Written English skills

Meticulous accuracy

Attention to detail

Education

Diploma in Logistics

Diploma in Supply Chain Management

Diploma in International Business

Tools

SAP

MS Office

Job description

SIKA (SINGAPORE) PTE LTD is seeking an experienced export and logistics coordinator. You will process third party and inter-company orders, liaise with customers, forwarders, and the sales team to ensure accurate and timely shipments from factories.

You will handle documentation, Incoterms, and compliance, while supporting finance approvals and onboarding. You will collaborate with Supply Chain and logistics to optimize freight rates, schedule vessels, and provide sales analytics to management.