Global Sales Operations Manager

ADVANCE.AI; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

ADVANCE.AI is seeking a Sales Order Management Manager to join the Commercial Operations team in Singapore. You will ensure compliant order flow and administer client account openings and changes. The role requires 3–5 years in high‑performance sales operations, strong communication and analytical skills, and CRM experience (Salesforce/HubSpot/Zoho).

Fintech or payments exposure is a plus. You will collaborate with cross‑functional teams, support billing accuracy, and drive process improvements

Qualifications

• 3–5 years in high-performance sales organisation in sales support, sales operations, client operations or operations expertise
• Experience in credit bureau organisation
• Strong logic and innovative ability to make full use of various resources to achieve the overall goal
• Target oriented and able to perform in a fast paced environment
• High levels of self-motivation and teamwork spirit
• Strong organizational and communication skills
• Fluency in English for written and verbal communication
• Proficiency in CRM tools such as Salesforce, Zoho CRM or HubSpot

Responsibilities

• Ensure compliance to all company and business policies and administer all open client account orders and ensure appropriate order flow
• Perform troubleshoot on client account configuration and assist in identifying and recommending various enhancements to our operating system and/or process
• Manage all communication with the commercial department on all the updated processes for all customer orders and ensure optimal practices for all processes
• Support and resolve discrepancies in billing or production transactions and ensure accurate system billing of all accounts
• Responsible for monitoring, analysing customer data, making effective recommendations for customer data changes and following up on implementation
• Manage and support various enhancement projects with cross-functional team

Skills

Sales operations

CRM tools

English fluency

Communication skills

Teamwork

Analytical thinking

Tools

Salesforce

HubSpot

Zoho CRM

Job description

ADVANCE.AI is seeking a Sales Order Management Manager to join the Commercial Operations team in Singapore. You will ensure compliant order flow and administer client account openings and changes. The role requires 3–5 years in high‑performance sales operations, strong communication and analytical skills, and CRM experience (Salesforce/HubSpot/Zoho).

Fintech or payments exposure is a plus. You will collaborate with cross‑functional teams, support billing accuracy, and drive process improvements