Global Sales Order Manager - Operations & Compliance

ADVANCE.AI; Singapore; Presencial; SGD 60 000 - 90 000; Tempo integral

Resumo da oferta

ADVANCE.AI is seeking a Sales Order Management Manager to support the Sales organization by handling client accounts, processing orders, and ensuring policy compliance. The role requires independent, fast-paced work, strong communication, and meticulous attention to detail.

Ideal candidates will have 3–5 years in sales operations or related roles, experience in credit bureau environments, and proficiency with CRM tools such as Salesforce, HubSpot or Zoho CRM.

Qualificações

• 3-5 years of experience in high performance sales organisation or sales operations roles.
• Experience in credit bureau environment is a plus.
• Strong analytical and problem-solving abilities to optimise processes.
• Excellent written and verbal communication and collaboration with cross-functional teams.
• Ability to work independently and manage multiple tasks in a fast-paced setting.

Responsabilidades

• Ensure compliance with policies and manage client account orders and order flow.
• Troubleshoot client account configurations and suggest system/process enhancements.
• Coordinate with commercial department on updated processes for customer orders.
• Resolve discrepancies in billing or production transactions and ensure accurate billing.
• Monitor and analyse customer data to propose data changes and drive implementation.
• Lead cross-functional projects and support various enhancement initiatives.

Conhecimentos

Sales Operations

CRM Tools

Communication Skills

Analytical Thinking

Teamwork

Ferramentas

Salesforce

HubSpot

Zoho CRM

Descrição da oferta de emprego

ADVANCE.AI is seeking a Sales Order Management Manager to support the Sales organization by handling client accounts, processing orders, and ensuring policy compliance. The role requires independent, fast-paced work, strong communication, and meticulous attention to detail.

Ideal candidates will have 3–5 years in sales operations or related roles, experience in credit bureau environments, and proficiency with CRM tools such as Salesforce, HubSpot or Zoho CRM.