Sales Operations & Order Fulfillment Specialist

ADIRECT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 47,000; Full time

Job summary

ADIRECT SINGAPORE PTE. LTD. is seeking a detail-oriented Sales Administrator to support daily sales operations.

You will process sales orders, prepare related documents, and coordinate with internal departments to ensure accurate records and smooth order fulfilment. The ideal candidate has at least 1 year of relevant experience, strong MS Office and Microsoft Dynamics skills, and excellent organizational and communication abilities.

Qualifications

• Minimum 1 year of experience in sales administration or order processing.
• Proficient in MS Office and Microsoft Dynamics.
• Strong organization and attention to detail.
• Good written and verbal communication skills.
• Able to manage multiple tasks and meet deadlines.
• Able to work independently and collaborate with colleagues across departments.

Responsibilities

• Prepare and process sales orders in the company's system.
• Verify the accuracy of order details, including product specifications, quantities, pricing and delivery information.
• Prepare quotations, invoices, order confirmations and other sales-related documents.
• Monitor order progress and provide timely updates to the sales team.
• Respond to customer enquiries regarding sales orders and delivery arrangements.
• Coordinate with warehouse, logistics and other relevant departments to ensure timely order fulfilment.
• Follow up on outstanding orders and communicate relevant updates to the sales team.
• Maintain accurate and up-to-date customer information, sales records and order documentation.
• Ensure proper filing and documentation of sales records and correspondence.
• Provide administrative support to the sales team to facilitate daily operations.

Skills

Detail-oriented

Organised

Communication skills

Multitasking

Independence

Collaboration

Tools

Microsoft Office

Microsoft Dynamics

Job description

ADIRECT SINGAPORE PTE. LTD. is seeking a detail-oriented Sales Administrator to support daily sales operations.

You will process sales orders, prepare related documents, and coordinate with internal departments to ensure accurate records and smooth order fulfilment. The ideal candidate has at least 1 year of relevant experience, strong MS Office and Microsoft Dynamics skills, and excellent organizational and communication abilities.