Global Sales Operations Associate — IT & AV Logistics

EOS IT Management Solutions (SG) PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

EOS IT Solutions is seeking a Sales Operations Associate to help fulfil and exceed the company’s service delivery requirements. You will coordinate IT and AV equipment procurement, liaise with global vendors and manage delivery timescales.

You will work closely with internal and external stakeholders, provide a high level of customer service to global clients, plan inbound and outbound deliveries to meet implementation dates, and handle purchase order processing.

Qualifications

• Sourcing and liaising with third party vendors globally to provide IT & AV equipment.
• Managing delivery timescales and reporting delays to management.
• Working closely with key internal and external stakeholders.
• Providing a high level of customer service to clients, including global IT organisations.
• Proactively plan and organise inbound and outbound deliveries to meet implementation dates.
• Carrying out purchase order processing.
• Undertake training as required by management for the role.

Responsibilities

• Source and liaise with vendors globally for IT and AV equipment.
• Track delivery timescales and escalate delays as needed.
• Coordinate with internal/external stakeholders to meet schedules.
• Provide exceptional customer service to clients.
• Plan inbound/outbound deliveries to meet implementation dates.
• Process purchase orders.
• Attend training and perform ad hoc duties as required.

Skills

Communication

MS Office

Numeracy

Time management

Teamwork

Problem solving

Attention to detail

Adaptability

Education

Bachelor's degree in Business/IT or related field

Tools

Sage X3

QuickBooks

Job description

EOS IT Solutions is seeking a Sales Operations Associate to help fulfil and exceed the company’s service delivery requirements. You will coordinate IT and AV equipment procurement, liaise with global vendors and manage delivery timescales.

You will work closely with internal and external stakeholders, provide a high level of customer service to global clients, plan inbound and outbound deliveries to meet implementation dates, and handle purchase order processing.