Sales Operations Associate/Procurement Specialist

EOS IT Solutions; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global technology and logistics company in Singapore seeks a Sales Operations Associate responsible for sourcing vendor equipment, managing delivery timelines, and ensuring high customer service standards. The ideal candidate should have strong communication skills, proficiency in Microsoft Office, and the ability to work under pressure. A degree in a related field is desirable but not mandatory. This role offers a dynamic environment within an inclusive and diverse workplace.

Qualifications

• Exceptional communication skills essential for customer interaction.
• Proficient in Microsoft Office with advanced numeracy.
• Ability to prioritize and manage multiple tasks efficiently.

Responsibilities

• Source and liaise with vendors globally for IT & AV equipment.
• Manage delivery timelines and mitigate delays.
• Ensure high levels of customer service to clients.

Skills

Excellent written and verbal communication skills

Highly IT literate and proficient in Microsoft Office

Strong numeracy skills and analytical ability

Efficient time-management skills

Teamwork in a fast-moving environment

Excellent organisational and proactive problem-solving skills

Ability to maintain a high standard under pressure

Motivated self-starter with attention to detail

Flexibility to work across different time zones

Education

Degree in Business/IT management or related discipline

Tools

Microsoft Office

ERP systems (e.g., Sage X3, QuickBooks)

Job description

WHO WE ARE

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW

Due to continued business growth, EOS is seeking a Sales Operations Associate to help fulfill and exceed the company’s service delivery requirements.

WHAT YOU’LL DO

• Sourcing and liaising with third‑party vendors globally to provide IT & AV equipment
• Manage delivery timescales, mitigating delays and reporting such to management
• Work closely with key internal and external stakeholders
• Provide a high level of customer service to our clients, some of which are leading global IT organisations
• Proactively plan and organise inbound and outbound deliveries to meet implementation dates
• Carry out purchase order processing
• Undertake training as required or as identified by management for proper execution or development within your role/company
• Any other ad hoc duties reasonably required by the company and within the competency of the post-holder

WHAT YOU NEED TO SUCCEED

• Excellent written and verbal communication skills
• Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
• Strong numeracy skills and analytical ability
• Efficient time‑management skills, with ability to manage workload and prioritise tasks
• Able to work as part of a team in a fast‑moving, growing global company
• Evidence of excellent organisational and proactive problem‑solving, capable of thinking on feet to overcome supply issues
• Can maintain a high standard of work even when working under pressure and handling multiple issues
• Be a motivated, self‑starter, who can demonstrate a high level of accuracy and attention to detail in their work
• Be flexible and adaptable to change to meet the needs of the customer working across different time zones

DESIRABLE SKILLS

• Degree in Business/IT management or related business discipline is desirable but not required
• Demonstrable experience working in a Procurement, Customer Service, IT or Logistics role
• Experience of Audio Visual/Video Conferencing and Networking environments
• Experience using ERP systems e.g., Sage X3, QuickBooks
• A firm knowledge of the supply chain process

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer. We invite you to consider opportunities at EOS regardless of your gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non‑merit factor.