Global Safety Ops Product & Process Lead

TikTok

Singapore

On-site

SGD 120,000 - 180,000

Full time

2 days ago

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Job summary

TikTok seeks a Video Safety Operations professional to lead the Product & Process Solutions team, enhancing moderation quality and efficiency. You will manage demand and supply, design safety frameworks, and drive end-to-end safety projects with cross-functional partners.

The role emphasizes data-driven insights, risk identification, and continuous process improvements in a fast-paced global setting.

Qualifications

Experience in designing and implementing quality frameworks and operational strategies.
Strong analytical and problem-solving skills with data analysis and performance tracking.
Demonstrated project management experience leading cross-functional initiatives end-to-end.
Excellent communication and stakeholder management skills.
Ability to thrive in a fast-paced, global dynamic environment with evolving priorities.

Responsibilities

Develop and implement safety frameworks for TikTok features.
Define and manage operational metrics for safety and quality.
Lead end-to-end safety projects from planning to optimization.
Identify risks, gaps, and opportunities across project stages.
Collaborate with Platform Responsibility, Product, Engineering, Policy, and Operations.
Communicate milestones, progress, and risks to stakeholders.
Drive process optimization including AI applications and automation.