Global Operations & Guest Experience Manager (Driver)

TECH REDESIGN PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Supervisory Manager cum Driver who can effectively multitask and oversee lodging property operations. This role requires managing creditors, ensuring compliance with legal requirements, and fostering service innovation while addressing workplace challenges. Candidates should possess strong crisis management skills and be capable of enhancing guest experiences through effective team leadership and customer relationship management. Frequent overseas travel is necessary.

Qualifications

• Proven ability to multitask effectively while managing operations.
• Strong knowledge of legal requirements in lodging properties.
• Experience in conducting interviews and performance assessments.

Responsibilities

• Oversee daily operations and handle creditors and debtors.
• Manage customer acquisition and ensure guest satisfaction.
• Lead team leaders to implement innovative service changes.

Skills

Multitasking

Crisis management

Customer experience management

Service innovation

Problem-solving

Job description

A hospitality management company in Singapore is seeking a Supervisory Manager cum Driver who can effectively multitask and oversee lodging property operations. This role requires managing creditors, ensuring compliance with legal requirements, and fostering service innovation while addressing workplace challenges. Candidates should possess strong crisis management skills and be capable of enhancing guest experiences through effective team leadership and customer relationship management. Frequent overseas travel is necessary.