Global Learning Support Executive

ODE Consulting Pte. Ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ODE Consulting Pte. Ltd. seeks a Global Learning Support Executive to ensure smooth coordination and operation of learning programmes, including scheduling, logistics, profiling instruments, and training administration.

You will collaborate with consultants and trainers on projects, support virtual and face-to-face programs, and help manage events while leveraging AI-enabled processes to improve efficiency.

Qualifications

• Diploma/University Degree required or equivalent.
• Relevant experience in training administration is preferred.
• ACLP qualifications can be an advantage.

Responsibilities

• Coordinate preparation and requirements for consulting projects, training programs and seminars (slides, manuals, handouts, room setup).
• Review and check quality courseware and materials using MS PowerPoint/Word.
• Liaise with clients on programme matters.
• Consolidate pre-work materials, surveys and profiling instruments; prepare feedback reports.
• Analyze data from pre-work or surveys for client reports.
• Assist in collating training materials with consultants.
• Oversee freelance course producers for virtual courses (Zoom or other platforms).
• Utilize collaborative tools (Miro, Mentimeter, Slido) during sessions.
• Create surveys using Survey Monkey or similar tools.
• Document and capture workshop outcomes; create montages or videos with Canva.
• Use the Learning Management System to enrol and track participants.

Skills

Organization

Communication

Project management

Multi-tasking

Team player

Attention to detail

Time management

Problem solving

Education

Diploma / University Degree

ACLP qualifications advantage

Tools

MS Office

Zoom

Miro

Mentimeter

Slido

Canva

SurveyMonkey

Job description

We are looking for an energised and pro-active individual to join our team as a Global Learning Support Executive.
The primary role is to ensure the smooth coordination and running of our learning programmes including scheduling, logistics, administering profiling instruments and training administration, working with IT on using tech/AI solutions. There is also the opportunity of being involved in supporting our consulting projects as well. You will be responsible for supporting key learning operations activities. You will have an opportunity to work with professionals from diverse backgrounds, collaborate with colleagues and clients who are geographically dispersed and project manage key events and initiatives.

Role and Responsibilities

• Interact with and support consultants, trainers and speakers to coordinate preparation and requirements for Consulting projects, Training programs and seminars (Presentation slides, Manuals, Handouts, Room set-up and other administrative/ logistic details where needed for face-to-face programs)
• Review and check quality courseware and materials using MS Powerpoint /Word
• Liaise with Clients on programme matters.
• Disseminate and Consolidate workshop pre-work (surveys, pre-reading, profiling instruments etc) to participants, feedback and evaluation reports
• Analysis of data (from pre-work or surveys) for client reports
• Assist in the collation and coordination of training materials, Case studies and Assessment Tools with the consultants.
• Manage (as Course Producer) and oversee/brief Freelance Course Producers for the smooth running of virtual courses conducted over Zoom or other video conference platforms.
• Use collaborative tools to assist consultants during virtual sessions, such as Miro, Mentimeter, Slido etc
• Create Surveys where needed using Survey Monkey, or equivalent platforms
• Document and Scribe outcomes of workshops /Create Montages or videos using Canva where necessary
• Use the company’s Learning Management System to enrol and track participants and programmes

The candidate should possess the following:

• A Diploma/University Degree (ACLP Qualifications will be an advantage)
• Relevant experience in training administration is preferred.

Knowledge

• MS Office Suite of Applications
• Familiarity with learning delivery will be an advantage.
• Collaborative On-line tools such as Zoom, Miro, Mentimeter, Slido
• Use of AI tools to create more efficient processes
• Processes of Funded Programmes under SWDA will be an advantage

Skills and Attributes

• Basic organization and planning skills
• Good written and verbal communication skills
• Training administration experience is an advantage
• Project management skills
• Some interest in creating montages or videos using Canva
• Hands-on and be able to multi-task
• Be a team player
• Good written and spoken communication skills
• Attention to Detail
• Organised, ability to set priority and has a sense of urgency
• Disciplined, self-motivated, good interpersonal skills
• Ability to work accurately, with interruptions, to meet deadlines
• Ability to work in a flexible way that allows for changes in assignments and priorities
• Good organizational, time management and problem-solving skills