Global Key Account Director, Aerospace Services

SAFRAN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading aerospace company in Singapore seeks a Key Account Director for Total Care Service Agreement (TCSA). The role includes managing customer relationships, overseeing program performance, and ensuring satisfaction while optimizing profitability. Candidates should possess a degree, have 7-10 years of project management experience in aerospace, along with strong skills in communication, negotiation, and team leadership. Experience in international settings is advantageous. This position requires up to 30% travel.

Qualifications

• 7-10 years experience in project/program/sales management, preferably in aerospace.
• 3-5 years experience in team management.
• International work experience is a plus.

Responsibilities

• Develop and maintain customer relationships as main point of contact.
• Oversee aftermarket programs for customer satisfaction.
• Handle technical and project management issues.
• Monitor service level performance and reliability metrics.
• Communicate between airlines, Safran, and MROs.
• Monitor business plan and optimize costs.

Skills

Program/project/contract management

Inventory management

Cross-functional organization management

Communication skills

Decision-making skills

Problem-solving skills

Negotiation skills

Knowledge of IFRS 15

Education

Degree

Job description

A leading aerospace company in Singapore seeks a Key Account Director for Total Care Service Agreement (TCSA). The role includes managing customer relationships, overseeing program performance, and ensuring satisfaction while optimizing profitability. Candidates should possess a degree, have 7-10 years of project management experience in aerospace, along with strong skills in communication, negotiation, and team leadership. Experience in international settings is advantageous. This position requires up to 30% travel.