Global IT Help Desk Specialist – Remote Support

Samtec, Inc; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Samtec, Inc is looking for a skilled MIS Support professional in Singapore to provide technical support across various systems. You will assist in daily operations, focusing on problem determination and providing support for hardware and software issues.

The role requires experience in a PC software environment, with significant emphasis on troubleshooting and an understanding of manufacturing processes. Candidates should have a Bachelor's Degree in Computer Science or equivalent.

Qualifications

• 2 – 5 years of experience in an MIS Support position.
• Experience in a PC Software-based IS environment, emphasizing troubleshooting.
• Ability to perform physical tasks including lifting up to 50 pounds.

Responsibilities

• Assist in daily operations of the MIS department including problem determination and corrections.
• Provide phone system support.
• Support users in desktop issues across multiple regions.

Skills

Problem determination and evaluation

PC Software troubleshooting

Manufacturing experience

Remote support

Education

Bachelor's Degree in Computer Science

Job description

Samtec, Inc is looking for a skilled MIS Support professional in Singapore to provide technical support across various systems. You will assist in daily operations, focusing on problem determination and providing support for hardware and software issues.

The role requires experience in a PC software environment, with significant emphasis on troubleshooting and an understanding of manufacturing processes. Candidates should have a Bachelor's Degree in Computer Science or equivalent.