Application Support Specialist: Incident Solver & SME

Sam Go; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Sam Go is seeking a dedicated IT support professional in Singapore to assist with application support, troubleshoot and resolve bugs, and work closely with development vendors. Candidates should possess a diploma or degree in IT or a related discipline, and experience in Unix is essential.

The role also includes providing detailed documentation for procedures and analyzing incidents to recommend resolutions. Teamwork and a curious, independent attitude are crucial for success in this position.

Qualifications

• Minimum diploma or degree in IT or a related discipline.
• Working experience in Unix is required.
• Experience with DB2, Oracle, and SFTP is advantageous but not mandatory.

Responsibilities

• Support applications and troubleshoot bugs.
• Work with development vendors and analyze incidents.
• Document application procedures and provide root cause analysis.

Skills

Unix

DB2

Oracle

SFTP

Teamwork

Independent working

Problem-solving

Education

Diploma or degree in IT or related discipline

Job description

Sam Go is seeking a dedicated IT support professional in Singapore to assist with application support, troubleshoot and resolve bugs, and work closely with development vendors. Candidates should possess a diploma or degree in IT or a related discipline, and experience in Unix is essential.

The role also includes providing detailed documentation for procedures and analyzing incidents to recommend resolutions. Teamwork and a curious, independent attitude are crucial for success in this position.