Global Help Desk Technician (Remote Support)

Samtec

Singapore

On-site

SGD 40,000 - 60,000

Full time

14 days+

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Job summary

Samtec in Singapore is seeking an IT Support professional to assist in the daily operations of the MIS department. Responsibilities include troubleshooting hardware and software issues, managing procurement functions, and providing remote support for international locations.

The ideal candidate will have 2-5 years of experience in MIS support, a Bachelor's degree in Computer Science, and strong problem-solving skills. This role offers opportunities for on-the-job training and growth within the company.

Qualifications

2-5 years' experience in an MIS support position.
Experience in PC software-based environments with troubleshooting focus.
Manufacturing experience is preferred.

Responsibilities

Assist in daily operations of the MIS department including problem determination.
Provide phone system support and global user ticket entry.
Offer user desktop support for systems and external devices.