General Insurance Claims Operations Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a General Insurance Claims Administrator to register and process claims accurately and promptly, maintain comprehensive records, and support reviews, reconciliations and audits. The role emphasizes attention to detail, quality documentation, and timely service delivery.

Applicants should have a GCE N/O Level, prior experience in administration or claims processing, and be proficient in Microsoft Office.

Qualifications

• GCE N/O Level or equivalent required.
• Experience in administration, operations, insurance or claims processing.
• Comfortable with high-volume data entry and documentation.
• BCP, PGI and CGI certifications are mandatory.
• Meticulous, organized and able to meet tight timelines.
• Good communication skills and proficiency in Microsoft Office.
• Able to work independently and as part of a team.

Responsibilities

• Register and process General Insurance claims accurately and promptly.
• Process claim reserves and payments according to approved instructions.
• Maintain claims documents, correspondence and system records.
• Handle general customer enquiries and evade complex matters appropriately.
• Ensure assigned tasks are completed within service timelines.
• Support claims reviews, reconciliations, audits, reporting and other administrative duties.
• Ensure compliance with internal procedures, regulatory requirements and data protection policies.

Skills

Data entry

Claims processing

Customer service

Attention to detail

Education

GCE N/O Level

Tools

Microsoft Office

Job description

Recruit Express Pte Ltd in Singapore is seeking a General Insurance Claims Administrator to register and process claims accurately and promptly, maintain comprehensive records, and support reviews, reconciliations and audits. The role emphasizes attention to detail, quality documentation, and timely service delivery.

Applicants should have a GCE N/O Level, prior experience in administration or claims processing, and be proficient in Microsoft Office.