Claims Operations Specialist

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Morgan McKinley Pte Ltd is seeking a detail-oriented Claims Admin Officer in Singapore to manage daily claims processing, data entry, and document tracking. You will coordinate stakeholder follow-ups and ensure audit-ready records across core systems.

The role requires 1–3 years in operational administration, familiarity with CRM tools like Salesforce, and knowledge of life insurance claim lifecycles. Training on mainframe systems is provided.

Qualifications

• 1–3 years in operational administration in life insurance or claims processing.
• Experience with CRM tools and case management platforms.
• Familiarity with life insurance claims lifecycles and medical documentation standards.

Responsibilities

• Process daily insurance claims and draft official correspondence per templates.
• Maintain audit-ready records and organize physical/digital files.
• Enter data across legacy and core platforms, ensuring accuracy.
• Respond to inquiries via shared mailboxes and CRM, route complex cases.
• Support workload spikes and training absences as needed.

Skills

Data entry

Attention to detail

Tools

Salesforce

Shared inbox management

Job description

Morgan McKinley Pte Ltd is seeking a detail-oriented Claims Admin Officer in Singapore to manage daily claims processing, data entry, and document tracking. You will coordinate stakeholder follow-ups and ensure audit-ready records across core systems.

The role requires 1–3 years in operational administration, familiarity with CRM tools like Salesforce, and knowledge of life insurance claim lifecycles. Training on mainframe systems is provided.