Insurance Claims Specialist - Client Care

Placement Professionals, LLC; Singapore; Vor Ort; SGD 33.000 - 56.000; Vollzeit

Zusammenfassung

Placement Professionals, LLC is seeking a dynamic individual to handle all claim matters within our Singapore-based operation. The role includes answering queries, reviewing and submitting claims documents, monitoring pending claims, and supporting the supervisor.

Training will be provided for candidates without prior claims experience. Key duties include teamwork with claim colleagues, urgent client inquiries handling, maintaining accurate claim registrations, and proactive communication on

Qualifikationen

• Experience with claims processes is preferred, but training will be provided.
• Ability to draft clear emails or letters related to claims.
• Understanding of standard claims procedures across classes of insurance policies.

Aufgaben

• Teamwork: assist claim colleagues during their absence
• Address client inquiries with urgency and accuracy
• Monitor and meet professional timelines and commitments
• Maintain accurate claim registrations for handled claims
• Provide rapid follow-up communication on unresolved matters
• Conduct monthly audits of open case files and seek guidance from leadership
• Highlight potential issues before they escalate
• Assist in claim-related administration tasks including managing the claims inbox
• Conduct on-site customer visits or meet clients at corporate offices as needed

Kenntnisse

Draft claims emails

Customer service

Claims procedures

BCP/PGI/ComGI/HI

On-site visits

Jobbeschreibung

Placement Professionals, LLC is seeking a dynamic individual to handle all claim matters within our Singapore-based operation. The role includes answering queries, reviewing and submitting claims documents, monitoring pending claims, and supporting the supervisor.

Training will be provided for candidates without prior claims experience. Key duties include teamwork with claim colleagues, urgent client inquiries handling, maintaining accurate claim registrations, and proactive communication on