GenAI/Cloud Solutions Sales - Malaysia & Indonesia

ByteDance; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A tech solutions company in Singapore is seeking a Sales Specialist to drive customer success outcomes, focusing on product adoption and account management. Ideal candidates should have over 3 years of experience in Sales and Business Development, specifically with AI or Cloud products. You will work closely with clients to enhance satisfaction and identify growth opportunities. A strong analytical mindset and persuasive skills are crucial for this role, which plays a significant part in shaping our customer engagement strategy.

Qualifications

• At least 3 years of experience in Sales and Business Development with AI/LLM or Cloud products
• Ability to influence through persuasion, negotiation, and consensus building
• Understanding of client base challenges

Responsibilities

• Drive project success outcomes for product adoption and customer satisfaction
• Manage onboarding, training, and support for clients
• Collaborate on defining and improving customer lifecycle processes
• Identify cross-sell and upsell opportunities with the sales team
• Provide feedback for product roadmap definitions
• Manage customer success platforms

Skills

Sales and Business Development

Influencing and persuasion

Analytical mindset

Cloud product knowledge

Job description

A tech solutions company in Singapore is seeking a Sales Specialist to drive customer success outcomes, focusing on product adoption and account management. Ideal candidates should have over 3 years of experience in Sales and Business Development, specifically with AI or Cloud products. You will work closely with clients to enhance satisfaction and identify growth opportunities. A strong analytical mindset and persuasive skills are crucial for this role, which plays a significant part in shaping our customer engagement strategy.