Gelato Shop Team Lead — Guest Experience & Ops

BELLO ICE GROUP PTE. LTD.; Singapore; Presencial; SGD 31.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Staff benefits and discounts

Training in premium product knowledge

Career growth opportunities

Resumo da vaga

Bello Ice is seeking a responsible and experienced Supervisor to oversee daily store operations, lead the team and maintain high standards of service. The role requires organisational skills, proactivity and a passion for delivering a consistently excellent guest experience.

You will supervise staff, serve gelato, manage schedules, monitor inventory, ensure food safety, and resolve guest feedback professionally.

Qualificações

• Diploma or higher education required.
• Food safety certificate is required.
• Shift work including weekends and public holidays.
• F&B or hospitality experience is a strong plus.

Responsabilidades

• Supervising daily store operations and ensuring smooth workflow.
• Serving gelato to customers and maintaining service standards.
• Leading, training and supporting the team.
• Monitoring inventory, stock levels and product availability.
• Ensuring cleanliness and compliance with food safety standards.
• Managing staff schedules and daily operational planning.
• Handling guest feedback and resolving issues professionally.

Conhecimentos

Leadership

Team management

Customer service

Food safety

Formação

Diploma or higher

Descrição da vaga

Bello Ice is seeking a responsible and experienced Supervisor to oversee daily store operations, lead the team and maintain high standards of service. The role requires organisational skills, proactivity and a passion for delivering a consistently excellent guest experience.

You will supervise staff, serve gelato, manage schedules, monitor inventory, ensure food safety, and resolve guest feedback professionally.