GELATO SHOP SUPERVISOR

BELLO ICE GROUP PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Staff benefits and discounts

Training in premium product knowledge

Career growth opportunities

Job summary

Bello Ice is seeking a responsible and experienced Supervisor to oversee daily store operations, lead the team and maintain high standards of service. The role requires organisational skills, proactivity and a passion for delivering a consistently excellent guest experience.

You will supervise staff, serve gelato, manage schedules, monitor inventory, ensure food safety, and resolve guest feedback professionally.

Qualifications

• Diploma or higher education required.
• Food safety certificate is required.
• Shift work including weekends and public holidays.
• F&B or hospitality experience is a strong plus.

Responsibilities

• Supervising daily store operations and ensuring smooth workflow.
• Serving gelato to customers and maintaining service standards.
• Leading, training and supporting the team.
• Monitoring inventory, stock levels and product availability.
• Ensuring cleanliness and compliance with food safety standards.
• Managing staff schedules and daily operational planning.
• Handling guest feedback and resolving issues professionally.

Skills

Leadership

Team management

Customer service

Food safety

Education

Diploma or higher

Job description

Bello Ice is a Mediterranean gelato store offering premium products and exceptional hospitality.

We are looking for a responsible and experienced Supervisor to oversee daily store operations, lead the team and maintain high standards of service. The ideal candidate is organised, proactive and understands the importance of delivering a consistently excellent guest experience.

The Role

Your responsibilities include:

• Supervising daily store operations and ensuring smooth workflow
• Serving gelato to customers
• Leading, training and supporting the team
• Maintaining high standards of customer service and hospitality
• Monitoring inventory, stock levels and product availability
• Ensuring cleanliness, organisation and compliance with food safety standards
• Managing staff schedules and supporting daily operational planning
• Handling guest feedback and resolving issues professionally

We are looking for someone who is:

• Responsible, organised and detail-oriented
• Confident in leading a team and making decisions
• Professional and committed to high service standardsReliable, proactive and able to work independently
• Composed and efficient during busy periods
• Experienced in F&B or hospitality; experience in a supervisory role is a strong advantage

Requirements:

• Diploma or higher
• Food safety certificate
• Shift work (including weekends & Public Holidays)
• F&B or hospitality experience is a strong plus

What we offer:

• A professional and supportive working environment
• Training in premium product knowledge and service standards
• Staff benefits and discounts
• Opportunities for career growth with Bello Ice

Salary range: $2,800–$3,600

Direct email: [e-mail]
WhatsApp: [phone]