Functional Business Analyst with Data and CRM

Unison Consulting Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading consulting firm in Singapore is seeking an experienced Functional Business Analyst to work with project teams on datamart and CRM systems. The role involves liaising with stakeholders to define and document business requirements, ensuring process alignment, and participating in user acceptance testing. Candidates should have at least 8 years of experience in the financial industry, with solid technical skills and a teamwork-oriented mindset.

Qualifications

• Minimum 8 years of experience in the financial and banking industry.
• Experience in corporate credit origination is a plus.
• Basic technical skills in web applications and databases.

Responsibilities

• Collaborate with the project team on datamart and CRM systems.
• Define and document functional and non-functional requirements.
• Participate in UAT and review test cases.

Skills

Financial analysis

Stakeholder management

Communication

Team collaboration

Tools

SQL

Data visualization

API management

Job description

Responsibilities

• Work as a functional business analyst with the project team for datamart and customer relationship manager systems
• Liaise with stakeholders from business, technology, and other departments to clarify, define and document the requirements (functional & non-functional) and streamline the processes;
• Define and/or propose sound solution to address business needs;
• Review functional specification and ensure alignment with business requirements;
• Review UAT test cases and participate in UAT;
• Follow the bank’s process and procedure to deliver quality artifacts and meet key milestones within expected project timeline;

Qualifications

• Minimum 8 years of experience in financial and banking industry
• Understand wholesale banking domain knowledge and products such as customer onboarding & servicing, loan and trade; knowing the business workflow is a plus
• Experience in corporate credit origination or similar areas
• Experience in SDLC and possess basic technical skills, such as web application, API, database, SQL, data visualization, and reporting
• Able to work independently or with limited guidance
• Good communication and stakeholder management skills
• Teamwork spirit and positive mindset