Full Time Front of House / Service Crew

AVENUE K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in F&B in Singapore is seeking motivated individuals to provide exceptional service in a warm and friendly manner. The role involves assisting in upselling products and ensuring customer satisfaction. Candidates should have excellent communication skills and a positive attitude. This position encourages professional growth and operates in a collaborative environment.

Benefits

Career progression

Premium work location

Inclusive work environment

Diverse project opportunities

Qualifications

• No experience / fresh entry welcome to apply.
• Able to work independently and demonstrate positive energy.
• Friendly and outgoing personality dedicated to outstanding customer service.

Responsibilities

• Host and greet guests in a warm and friendly manner.
• Promote and upsell products and services effectively.
• Ensure smooth operations by understanding POS/ordering systems.
• Address guest issues promptly.

Skills

Excellent communication skills

Bilingual (Mandarin and English)

Customer service orientation

Positive energy

Independence

Job description

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services; can sell products when appropriate
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Well-groom and represent the brands.
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and elevate to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Job Specifications

• No experience / fresh entry welcome to apply!
• Prefer candidate who with excellent communication skills with good command of Mandarin and English
• Able to work independently and demonstrate POSITIVE energy
• Friendly, outgoing and dedicated to outstanding customer service
• Minimum working days are 1 weekday and 1 weekend each
• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!