Frontline IT Help Desk & Operations Support

67 Pall Mall Singapore Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prestigious club in Singapore is seeking a Help Desk and Tech Support professional. In this junior role, you will be the first point of contact for technology needs. Responsibilities include troubleshooting technology issues, device setup, systems administration, and vendor liaison. The ideal candidate should have 1 to 2 years of IT support experience, be organized, and able to handle a mix of technical and administrative tasks. This position supports smooth club operations and enhances staff productivity.

Qualifications

• 1 to 2 years of experience in IT support, helpdesk, or operations.
• Comfort with desktops, laptops, POS devices, and troubleshooting.
• Highly organized and calm under pressure.

Responsibilities

• Act as first-line support for technology issues.
• Log and manage support tickets for IT problems.
• Prepare and run operational reports to support decision-making.

Skills

IT support experience

Troubleshooting

Organizational skills

Technical aptitude

Customer service orientation

Tools

POS devices

Basic networking knowledge

Job description

A prestigious club in Singapore is seeking a Help Desk and Tech Support professional. In this junior role, you will be the first point of contact for technology needs. Responsibilities include troubleshooting technology issues, device setup, systems administration, and vendor liaison. The ideal candidate should have 1 to 2 years of IT support experience, be organized, and able to handle a mix of technical and administrative tasks. This position supports smooth club operations and enhances staff productivity.