Frontline Customer Service & Center Admin Lead

THE ALTERNATIVE STORY LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Attractive compensation and benefits

Job summary

The Alternative Story Learning Centre PTE. LTD. in Singapore is seeking a Full-Time Frontline Executive to engage customers and provide admin support to customers and teachers.

You will be the backbone of centre operations, ensuring smooth day-to-day processes and delivering friendly, solution-oriented service. With a focus on accuracy and teamwork, you will contribute to a positive learning environment and have opportunities for growth within the centre.

Qualifications

• Customer-oriented and excellent communication skills.
• Meticulous, organised and able to manage multiple tasks.
• Proactive, self-motivated and able to work with minimal supervision.
• Capable of working under time constraints and pressure.
• Attentive to customers' needs and able to anticipate requests.
• Driven to progress and deliver high-quality work.
• Collaborative and willing to go the extra mile.
• Bachelor/secondary education not required beyond O-Levels.

Responsibilities

• Engage customers and provide administrative support to customers and teachers.
• Serve as backbone of centre operations with emphasis on organisation and service.
• Assist with scheduling and daily operational tasks to ensure smooth running.

Skills

Customer-oriented

Communicative

Meticulous

Organised

Proactive

Self-motivated

Team player

Education

GCE O-Level qualifications or equivalent

Job description

The Alternative Story Learning Centre PTE. LTD. in Singapore is seeking a Full-Time Frontline Executive to engage customers and provide admin support to customers and teachers.

You will be the backbone of centre operations, ensuring smooth day-to-day processes and delivering friendly, solution-oriented service. With a focus on accuracy and teamwork, you will contribute to a positive learning environment and have opportunities for growth within the centre.