Centre Operations & Customer Service Lead

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Centre Administrator to support customer service, administration, and teachers’ assistance at our education centre. You will assist with registrations, inquiries, and scheduling, ensuring smooth centre operations.

Key tasks include invoicing, payments, debtors reminders, petty cash handling, and daily reporting, plus helping teachers with materials and classroom activities. Diploma holders with relevant experience are preferred.

Qualifications

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Responsibilities

• Attend to walk-in and remote inquiries promptly by phone, WhatsApp and email.
• Register new students and manage course/time-slot changes and terminations.
• Maintain the centre's student management system and perform regular audits.
• Prepare invoices and collect payments.
• Prepare debtors lists and send late payment reminders.
• Manage petty cash and daily collection reports.
• Support Manager with ad-hoc duties.
• Assist teachers with photocopying and material prep.
• Record attendance and assist class dismissals.
• Participate in file checks and results tracking.

Skills

Customer service

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Centre Administrator to support customer service, administration, and teachers’ assistance at our education centre. You will assist with registrations, inquiries, and scheduling, ensuring smooth centre operations.

Key tasks include invoicing, payments, debtors reminders, petty cash handling, and daily reporting, plus helping teachers with materials and classroom activities. Diploma holders with relevant experience are preferred.