Education & Enrichment Centre — Customer Experience Lead

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Centre Administrator to provide customer service, front-desk support and general administration at our educational centre.

Responsibilities include handling walk-in and remote inquiries, enrolling students, processing payments, maintaining the student management system, assisting teachers, and performing daily office duties. Diploma required; proficient in Word, Excel and Google Drive; 5-day work week; location at Tampines or Hougang.

Qualifications

• Minimum Diploma required.
• With relevant customer service experience preferred.
• Proficient with Microsoft Word, Excel & Google Drive.

Responsibilities

• Customer Service: Attend to walk-in customers and handle calls, WhatsApp messages and emails promptly and professionally.
• Administration: Prepare invoices, handle payments, maintain petty cash and daily collection reports.
• Teachers' Support: Assist teachers with materials, attendance, and file checking.

Skills

Customer service

Administration

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Centre Administrator to provide customer service, front-desk support and general administration at our educational centre.

Responsibilities include handling walk-in and remote inquiries, enrolling students, processing payments, maintaining the student management system, assisting teachers, and performing daily office duties. Diploma required; proficient in Word, Excel and Google Drive; 5-day work week; location at Tampines or Hougang.