Customer Experience Specialist - Frontline & Admin

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 28,000 - 56,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking motivated individuals for ongoing opportunities in customer service and frontline roles. You will handle enquiries, provide accurate information, and support administrative tasks across multiple departments.

Successful candidates are service‑oriented, courteous, detail‑driven, and comfortable using Microsoft Office. Opportunities vary by position and location island-wide, with hours and duration depending on the specific role.

Qualifications

• Relevant customer service, frontline or administrative experience will be an advantage
• Good communication and interpersonal skills
• Service-oriented and professional
• Patient, courteous and able to handle enquiries effectively
• Good organisational skills and attention to detail
• Comfortable using computer systems and Microsoft Office applications
• Able to work independently and as part of a team

Responsibilities

• Attending to customer enquiries through various communication channels
• Providing accurate information and assistance to customers
• Handling appointments, registrations and service requests
• Processing documents, applications and transactions
• Following up on enquiries and requests
• Maintaining proper records and documentation
• Handling feedback and escalating matters where required
• Providing general administrative and operational support

Skills

Customer service

Communication

Organisation

Microsoft Office

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking motivated individuals for ongoing opportunities in customer service and frontline roles. You will handle enquiries, provide accurate information, and support administrative tasks across multiple departments.

Successful candidates are service‑oriented, courteous, detail‑driven, and comfortable using Microsoft Office. Opportunities vary by position and location island-wide, with hours and duration depending on the specific role.