Front Office Admin (Oasia Resort Sentosa)

Far East Organization; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Far East Organization is seeking a dedicated administrator to provide secretarial support to the Front Office Manager in a fast-paced environment. You will coordinate appointments, meetings and travel, handle customer inquiries and assist in compiling the FOM's reports.

You will manage front office correspondence with discretion, maintain filing systems for confidentiality, and liaise with internal and external contacts at all levels. Hospitality experience is a plus for this role.

Qualifications

• Diploma in Hospitality or Business is required.
• At least 2 years of relevant experience.
• Experience in administrative support in a fast-paced and multi-tasking environment.
• Experience dealing with internal and external contacts at all levels.
• Excellent communication, organizational and interpersonal skills.
• Sensitive and able to maintain confidential information with absolute discretion.
• Adaptable, resilient and able to work under pressure with minimal supervision.
• Experience in hospitality is advantageous.

Responsibilities

• Provide secretarial support to the Front Office Manager.
• Schedule and coordinate appointments, meetings and events including registration and travel arrangements.
• Assist the FOM with customer inquiries and problem resolution.
• Complete the FOM's report which requires input from all departments.
• Manage all correspondences of the Front Office to ensure timely and accurate receipt and dispatch.
• Set-up and maintain Front Office correspondence files and ensure safe custody and confidentiality.

Skills

Secretarial support

Scheduling & travel coordination

Customer inquiries handling

Discretion with confidential info

Communication

Organizational skills

Interpersonal skills

Adaptability under pressure

Multitasking

Report preparation

Education

Diploma in Hospitality or Business

Job description

Responsibilities

• Provide secretarial support to the Front Office Manager.
• Schedule and coordinate appointments, meetings and events including registration and travel arrangements
• Assist the FOM with customer inquiries and problem resolution
• Complete the FOM's report which requires input from all departments
• Manage all correspondences of the Front Office to ensure timely and accurate receipt and dispatch
• Set-up and maintain Front Office correspondence files and ensure safe custody and confidentiality

Requirements

• Diploma in Hospitality or Business
• At least 2 years of relevant experience
• Experience in administrative support in a fast-paced and multi-tasking environment
• Experience in dealing with internal and external contacts at all levels
• Excellent communication, organizational and interpersonal skills
• Sensitive and able to maintain and treat highly confidential information with absolute discretion
• Adaptable, resilient and able to work under pressure and tight deadlines with minimal supervision and direction
• Experience in hospitality will be advantageous