Front Office Admin (Oasia Resort Sentosa)

Far East Hospitality; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Far East Hospitality Holdings Pte Ltd is seeking a detail-oriented Secretary/Administrative Assistant to support the Front Office Manager. The role involves coordinating across departments, arranging meetings, travel, and events, and ensuring timely responses to inquiries.

You will manage Front Office correspondences, maintain confidential files, and assist with reports. Diploma in Hospitality or Business and at least 2 years' relevant experience are required; hospitality background is

Qualifications

• Diploma in Hospitality or Business
• At least 2 years of relevant experience
• Experience in administrative support in a fast-paced environment
• Experience dealing with internal and external contacts at all levels
• Excellent communication, organizational and interpersonal skills
• Sensitive and able to maintain confidential information with discretion
• Adaptable, resilient and able to work under pressure with minimal supervision
• Hospitality experience is advantageous

Responsibilities

• Provide secretarial support to the Front Office Manager.
• Liaise between various departments.
• Schedule and coordinate appointments, meetings and events including registration and travel arrangements
• Assist the FOM with customer inquiries and problem resolution
• Complete the FOM's report which requires input from all departments
• Manage all correspondences of the Front Office to ensure timely and accurate receipt and dispatch
• Set-up and maintain Front Office correspondence files and ensure safe custody and confidentiality

Skills

Communication

Organizational skills

Interpersonal skills

Education

Diploma in Hospitality or Business

Job description

Company description

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline. Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description

Responsibilities

• Provide secretarial support to the Front Office Manager.
• Liaise between various departments.
• Schedule and coordinate appointments, meetings and events including registration and travel arrangements
• Assist the FOM with customer inquiries and problem resolution
• Complete the FOM's report which requires input from all departments
• Manage all correspondences of the Front Office to ensure timely and accurate receipt and dispatch
• Set-up and maintain Front Office correspondence files and ensure safe custody and confidentiality

Requirements

• Diploma in Hospitality or Business
• At least 2 years of relevant experience
• Experience in administrative support in a fast-paced and multi-tasking environment
• Experience in dealing with internal and external contacts at all levels
• Excellent communication, organizational and interpersonal skills
• Sensitive and able to maintain and treat highly confidential information with absolute discretion
• Adaptable, resilient and able to work under pressure and tight deadlines with minimal supervision and direction
• Experience in hospitality will be advantageous