Front Desk & Visitor Experience Specialist

ENCOMPASSE; Singapore; On-site; SGD 24,552 - 33,480; Full time

Job summary

ENCOMPASSE in Singapore is seeking individuals for a customer service role at their Depot Road location. Responsibilities include welcoming visitors, managing queues, and maintaining accurate records while ensuring high service quality standards.

The ideal candidate should possess excellent customer service skills, good command of English, and the ability to adapt quickly. Experience with visitor management and IT proficiency are advantageous.

Qualifications

• Proven track record for excellent customer service.
• Ability to learn quickly and adapt to changes.
• Good command of English, both written and spoken.

Responsibilities

• Welcome and register visitors with a cheerful disposition.
• Manage queue and crowd control as needed.
• Maintain accurate visitor records according to PDPA.

Skills

Excellent Customer Service

Interpersonal skills

Adaptability

Communication skills

IT savvy

Education

WSQ certification in customer service

Job description

ENCOMPASSE in Singapore is seeking individuals for a customer service role at their Depot Road location. Responsibilities include welcoming visitors, managing queues, and maintaining accurate records while ensuring high service quality standards.

The ideal candidate should possess excellent customer service skills, good command of English, and the ability to adapt quickly. Experience with visitor management and IT proficiency are advantageous.