Guest Experience Coordinator

PERSOL; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a personable Receptionist to warmly greet visitors, manage calls, and support office operations in a fast-paced environment.

The role emphasizes professional communication, strong organisational skills and a collaborative attitude to assist multiple departments and ensure a welcoming front desk experience. You will handle calendar tasks, mail processing, and visitor logs, while maintaining security procedures and using MS Office.

Qualifications

• Previous reception or front-of-house experience in a professional environment.
• Excellent customer service and interpersonal skills with a professional and friendly demeanour.
• Strong organisational and time management abilities.
• Proficiency in office software and computer systems (MS Office preferred).
• Excellent written and verbal communication skills.
• Ability to multitask and prioritise tasks in a busy environment.
• Professional telephone manner and ability to handle calls with confidence.
• Attention to detail and accuracy in administrative duties.
• Flexibility and willingness to support other team members as required.

Responsibilities

• Greet and welcome visitors, clients and guests with a warm, professional demeanour.
• Answer and direct telephone calls to appropriate departments or team members efficiently.
• Manage and maintain the reception area, ensuring it remains clean, organised and welcoming.
• Perform data entry and administrative tasks, including scheduling appointments and managing calendars.
• Process incoming and outgoing mail and parcels.
• Provide general administrative support to various departments as needed.
• Handle enquiries from visitors and clients with professionalism and courtesy.
• Maintain visitor logs and ensure compliance with security procedures.
• Support with filing systems and document management.

Skills

Reception experience

Customer service

Organisational skills

MS Office

Communication skills

Multitasking

Telephone etiquette

Attention to detail

Team support

Tools

Microsoft Office

Job description

PERSOL Singapore Pte Ltd is seeking a personable Receptionist to warmly greet visitors, manage calls, and support office operations in a fast-paced environment.

The role emphasizes professional communication, strong organisational skills and a collaborative attitude to assist multiple departments and ensure a welcoming front desk experience. You will handle calendar tasks, mail processing, and visitor logs, while maintaining security procedures and using MS Office.