Front Desk & Visitor Experience Coordinator

Cushman & Wakefield; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Cushman & Wakefield is seeking a Receptionist in Singapore to greet visitors, manage the front desk, and support daily administrative operations. You will be the first point of contact for clients, vendors, and staff, ensuring a professional and welcoming environment.

The role requires 2+ years in reception or hospitality, strong communication, and proficiency with Outlook, Word and Excel. Responsibilities include visitor registration, meeting coordination, and providing travel assistance as

Qualifications

• Minimum of 2 years of reception, hospitality, and/or vendor coordination experience.
• 2 years of experience in face-to-face interaction with customers preferred.
• Pleasant phone voice and excellent verbal and written communication skills.
• Strong organization and attention to detail.
• Ability to work in a fast-paced, high-volume environment.
• Proficiency in Outlook, Word and Excel.

Responsibilities

• Serve as the first point of contact for visitors, clients, vendors, and employees, ensuring a professional and welcoming experience.
• Greet, assist, and direct visitors to the appropriate contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls, and take detailed messages when required.
• Maintain visitor registration processes, issue visitor badges, and ensure accurate visitor records.
• Deliver an exceptional workplace and guest experience through professional customer service.
• Coordinate meeting room bookings, visitor arrangements, and workplace logistics.
• Support the planning and coordination of events, catering, and ad hoc workplace requests.
• Provide administrative support, including document handling, office coordination, and supply management.
• Maintain reception, conference rooms, and guest areas to a high professional standard.
• Coordinate facilities-related requests with building management, vendors, and service providers.
• Act as a liaison between clients, building management, and third-party vendors to resolve workplace issues.
• Provide travel and transportation assistance for visitors and employees as needed.
• Ensure compliance with company policies, safety standards, and security procedures.

Skills

Reception experience

Customer service

Vendor coordination

Communication skills

Tools

Outlook

Word

Excel

Job description

Cushman & Wakefield is seeking a Receptionist in Singapore to greet visitors, manage the front desk, and support daily administrative operations. You will be the first point of contact for clients, vendors, and staff, ensuring a professional and welcoming environment.

The role requires 2+ years in reception or hospitality, strong communication, and proficiency with Outlook, Word and Excel. Responsibilities include visitor registration, meeting coordination, and providing travel assistance as