Front Desk & Guest Support for Conference & Check-In

National University of Singapore; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

National University of Singapore is seeking a frontline service assistant for Kent Ridge Campus to support conference operations and mass hostel check-in. You will guide delegates on the mobile key app, respond to inquiries, and assist in programming room access cards as a backup for technical issues.

The role requires good interpersonal and communication skills, a customer-centric mindset, and the ability to multi-task in a fast-paced environment. Training will be provided.

Qualifications

• GCE A-Level or Diploma required.
• MS Office proficiency is advantageous.
• Strong interpersonal and communication skills.
• Customer-centric mindset preferred.
• Ability to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Support operations during conference period and mass hostel check-in.
• Guide delegates on the mobile key app and assist with room-access card programming.
• Attend to walk-in enquiries and perform administrative duties.
• Assist with mass check-in preparation for Academic Year 26/27 Semester 1.
• Manage Front Desk operations and respond to delegate/resident feedback.

Skills

Interpersonal skills

Communication skills

Customer-centric mindset

Multitasking

Education

GCE A-Level / Diploma

Tools

MS Office

Word

Excel

Job description

National University of Singapore is seeking a frontline service assistant for Kent Ridge Campus to support conference operations and mass hostel check-in. You will guide delegates on the mobile key app, respond to inquiries, and assist in programming room access cards as a backup for technical issues.

The role requires good interpersonal and communication skills, a customer-centric mindset, and the ability to multi-task in a fast-paced environment. Training will be provided.