Senior Hostel Admissions & Operations Manager

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

National University of Singapore seeks a Senior Executive / Assistant Manager for Hostel Admission Services at the Kent Ridge Campus. You will oversee admissions, allocation processes, and stakeholder communications to optimise housing utilisation.

The role emphasizes data analytics, reporting, and automation implementation. You will coordinate end-to-end processes, review capacity, respond to inquiries, and develop dashboards to guide operational decisions.

Qualifications

• Diploma or degree required with relevant experience.
• Strong written and verbal communication abilities.
• Attention to detail with high data accuracy.
• Ability to work in a team and collaborate effectively.
• Experience with data analytics and reporting tools is advantageous.

Responsibilities

• Manage end-to-end hostel applications and allocations.
• Respond to student and stakeholder inquiries with high service standards.
• Generate reports and dashboards to support planning and decision-making.
• Identify and drive automation and AI initiatives to improve processes.

Skills

Communication skills

Attention to detail

Teamwork

Work under pressure

Proactive stakeholder engagement

Excel proficiency

Data analytics tools

Education

Diploma or Degree

Tools

Power Automate

MS Forms

Qualtrics

AI tools

Job description

National University of Singapore seeks a Senior Executive / Assistant Manager for Hostel Admission Services at the Kent Ridge Campus. You will oversee admissions, allocation processes, and stakeholder communications to optimise housing utilisation.

The role emphasizes data analytics, reporting, and automation implementation. You will coordinate end-to-end processes, review capacity, respond to inquiries, and develop dashboards to guide operational decisions.