Temporary Support Staff (Housing Services)

National University of Singapore; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

National University of Singapore is seeking a frontline service assistant for Kent Ridge Campus to support conference operations and mass hostel check-in. You will guide delegates on the mobile key app, respond to inquiries, and assist in programming room access cards as a backup for technical issues.

The role requires good interpersonal and communication skills, a customer-centric mindset, and the ability to multi-task in a fast-paced environment. Training will be provided.

Qualifications

• GCE A-Level or Diploma required.
• MS Office proficiency is advantageous.
• Strong interpersonal and communication skills.
• Customer-centric mindset preferred.
• Ability to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Support operations during conference period and mass hostel check-in.
• Guide delegates on the mobile key app and assist with room-access card programming.
• Attend to walk-in enquiries and perform administrative duties.
• Assist with mass check-in preparation for Academic Year 26/27 Semester 1.
• Manage Front Desk operations and respond to delegate/resident feedback.

Skills

Interpersonal skills

Communication skills

Customer-centric mindset

Multitasking

Education

GCE A-Level / Diploma

Tools

MS Office

Word

Excel

Job description

Job Description

• Supporting operational requirements during the upcoming conference period (Vacation 2 Academic Year 25/26) and the subsequent mass check-in of hostel residents.
• Guiding delegates on the use of the mobile key app, responding to general enquiries, and programming physical room access cards as a backup in the event of technical issues with the mobile key system.
• Attend to enquiries from walk‑in (delegates & residents) and other administrative duties.
• Assisting with preparation for Academic Year 26/27 Semester 1 Mass check‑in to ensure the process is carried out efficiently and smoothly.
• Handling of Front Desk operations - attending to delegates / residents' feedback and enquiries.

Qualifications

• GCE 'A' Level /Diploma.
• Proficiency in MS Office (Word, Excel) will be anadded advantage.
• Good interpersonal and communication skills.
• Individual with customer‑centric mindset.
• Ability to multi‑task and able to work under pressure and adapt to a fast‑paced environment.

More Information

Location: Kent Ridge Campus

Organization:

Department :

Employee Referral Eligible: No