Front Desk & Guest Services Associate (Rotating Shifts)

Recruit Express Pte Ltd.; Singapore; On-site; SGD 17,000 - 22,000; Part time

Benefits offered by this job

Roster includes weekends and Public 
H

Job summary

Recruit Express Pte Ltd in Singapore is recruiting for a guest services associate to cover multiple shifts. You will monitor inquiries for reservations and communicate with clients to optimize occupancy, while greeting guests at the lobby with courtesy.

Develop and maintain professional relationships with clients, provide assistance by phone and in person, and ensure high standards of customer service for check-in and check-out processes.

Qualifications

• Monitor inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.
• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients.
• Any Ad hoc duties as assignedbysupervisor

Responsibilities

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.
• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients.
• Any Ad hoc duties as assignedbysupervisor

Job description

Recruit Express Pte Ltd in Singapore is recruiting for a guest services associate to cover multiple shifts. You will monitor inquiries for reservations and communicate with clients to optimize occupancy, while greeting guests at the lobby with courtesy.

Develop and maintain professional relationships with clients, provide assistance by phone and in person, and ensure high standards of customer service for check-in and check-out processes.