Guest Service Executive, Hotel — Rotating Shifts

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 30,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. on behalf of a hotel in Bugis is seeking a Guest Service Executive to handle front desk duties. You will greet guests, process check-ins and check-outs, and deliver courteous service in line with hotel standards.

Responsibilities include handling guest inquiries via email/phone/at the counter, assisting with reservations and room checks, and maintaining accurate cash float during cashiering duties. Night shifts occur occasionally.

Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Job description

The Supreme HR Advisory Pte. Ltd. on behalf of a hotel in Bugis is seeking a Guest Service Executive to handle front desk duties. You will greet guests, process check-ins and check-outs, and deliver courteous service in line with hotel standards.

Responsibilities include handling guest inquiries via email/phone/at the counter, assisting with reservations and room checks, and maintaining accurate cash float during cashiering duties. Night shifts occur occasionally.