Hotel Front Desk & Guest Services Coordinator

MIGHTY HOTELS PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Food allowance

Free parking

Health insurance

Professional development

Promotion to permanent employee

Job summary

Mighty Hotels Pte. Ltd. in Singapore is seeking a front office associate to ensure smooth operations of the hotel reception, handle guest requests via email, phone and in person, and manage room allocation.

The role requires proficiency in English, ability to work weekends/PH and rotating shifts or night shift, and familiarity with Microsoft Office and Gmail. On-site work with opportunities for professional development.

Qualifications

• Proven experience in front office or reception roles is preferred.
• Excellent customer service and communication skills.
• Proficient in English with good written and spoken communication.

Responsibilities

• Ensure smooth operations of hotel front office.
• Attend to guests requests and queries via emails, phone calls and face to face
• Manage room inventory, payments and allocation.
• Liaise with various departments and external contractors/vendors
• Other ad hoc, documentation and admin duties.

Skills

Front desk operations

Customer service

English communication

MS Office

Gmail

Tools

MS Office

Gmail

Job description

Mighty Hotels Pte. Ltd. in Singapore is seeking a front office associate to ensure smooth operations of the hotel reception, handle guest requests via email, phone and in person, and manage room allocation.

The role requires proficiency in English, ability to work weekends/PH and rotating shifts or night shift, and familiarity with Microsoft Office and Gmail. On-site work with opportunities for professional development.