Front Desk Executive (Healthcare) - WCAN

WECRUIT PTE. LTD.; Singapore; Sur place; SGD 31 000 - 47 000; Plein temps

Résumé du poste

WECRUIT PTE. LTD. is seeking a Front Desk Executive (Healthcare) in Singapore to manage patient registration, scheduling, and inquiries. You will greet patients, support clinic flow, and assist clinicians as needed.

The role requires good communication, basic computer skills, and discretion with medical information. Prior healthcare or customer service experience is preferred; you will work in a fast-paced team to ensure high-quality patient care.

Qualifications

• GCE O' Level or equivalent qualification is required.
• 1–2 years of experience in a clinic, healthcare, or customer service environment preferred.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Ability to handle multiple tasks efficiently while maintaining accuracy and patient confidentiality.

Responsabilités

• Register patients and coordinate appointments.
• Verify insurance and respond to patient inquiries by phone or email.
• Welcome patients and ensure smooth check-in and clinic flow.
• Assist doctors during consultations and minor procedures.
• Maintain accurate patient records and protect confidentiality.
• Coordinate with internal teams and external providers for patient care.
• Keep the clinic environment clean, safe, and organized per hygiene standards.

Connaissances

Communication skills

Interpersonal skills

Service-oriented mindset

Time management

Data entry

Confidentiality

Formation

GCE O' Level or equivalent

Outils

Microsoft Office

Description du poste

Responsibilities for Front Desk Executive (Healthcare):

• Provide front-desk support including patient registration, appointment coordination, insurance verification, and handling patient enquiries via phone and email.
• Welcome patients professionally and ensure a smooth check-in and clinic flow.
• Assist doctors during consultations, minor procedures, and other clinical activities to support patient care.
• Maintain accurate patient records, medical documentation, and ensure confidentiality of sensitive information.
• Coordinate with internal teams and external healthcare providers to facilitate effective patient care.
• Ensure the clinic environment is clean, safe, and well-organized in accordance with hygiene standards.
• Provide patients with basic healthcare information and guidance when required.

Qualifications for Front Desk Executive (Healthcare):

• Minimum GCE 'O' Level or equivalent qualification.
• 1–2 years of experience in a clinic, healthcare, or customer service environment preferred.
• Basic computer skills with proficiency in data entry and Microsoft Office applications.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Able to manage multiple tasks efficiently while maintaining accuracy and patient confidentiality.