Clinic Front Desk Executive - WCAN

WECRUIT PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking a Front Desk Executive (Healthcare) to provide patient registration, appointment coordination, insurance verification, and courteous enquiries handling at our Singapore clinic.

You will welcome patients and help ensure smooth check-in and clinic flow. You will support doctors during consultations, maintain accurate patient records with strict confidentiality, coordinate with internal teams and providers, and keep the clinic clean and well-organized.

Qualifications

• GCE 'O' Level or equivalent qualification.
• 1–2 years of experience in a clinic, healthcare, or customer service environment preferred.
• Basic computer skills with proficiency in data entry and Microsoft Office applications.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Able to manage multiple tasks efficiently while maintaining accuracy and patient confidentiality.

Responsibilities

• Provide front-desk support including patient registration, appointment coordination, insurance verification, and handling patient enquiries via phone and email.
• Welcome patients professionally and ensure a smooth check-in and clinic flow.
• Assist doctors during consultations, minor procedures, and other clinical activities to support patient care.
• Maintain accurate patient records, medical documentation, and ensure confidentiality of sensitive information.
• Coordinate with internal teams and external healthcare providers to facilitate effective patient care.
• Ensure the clinic environment is clean, safe, and well-organized in accordance with hygiene standards.
• Provide patients with basic healthcare information and guidance when required.

Skills

Communication skills

Customer service

Interpersonal skills

Multitasking

Confidentiality

Education

GCE 'O' Level or equivalent

Tools

Microsoft Office

Job description

Responsibilities for Front Desk Executive (Healthcare):

• Provide front-desk support including patient registration, appointment coordination, insurance verification, and handling patient enquiries via phone and email.
• Welcome patients professionally and ensure a smooth check-in and clinic flow.
• Assist doctors during consultations, minor procedures, and other clinical activities to support patient care.
• Maintain accurate patient records, medical documentation, and ensure confidentiality of sensitive information.
• Coordinate with internal teams and external healthcare providers to facilitate effective patient care.
• Ensure the clinic environment is clean, safe, and well-organized in accordance with hygiene standards.
• Provide patients with basic healthcare information and guidance when required.

Qualifications for Front Desk Executive (Healthcare):

• Minimum GCE 'O' Level or equivalent qualification.
• 1–2 years of experience in a clinic, healthcare, or customer service environment preferred.
• Basic computer skills with proficiency in data entry and Microsoft Office applications.
• Strong communication and interpersonal skills with a service-oriented mindset.
• Able to manage multiple tasks efficiently while maintaining accuracy and patient confidentiality.