Patient Service Associate/ Clinic Assistant #HJN

Recruit Express Pte Ltd; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a friendly clinic receptionist to handle front desk, patient registration, appointment scheduling, and inquiries.

You will maintain patient records, assist clinicians, manage billing and insurance processing as needed, and ensure the clinic remains clean, welcoming, and efficiently run for patients and staff alike.

Qualifications

• Minimum GCE O-Level or equivalent qualification.
• Clinic or healthcare experience is advantageous; training may be provided.

Responsibilities

• Attend to patients at the front desk including registration and appointment scheduling.
• Handle enquiries and manage patient records with accurate documentation.
• Process billing and insurance or medical claims when required.
• Assist doctors and nurses with basic clinic operations and patient flow.
• Maintain a clean, tidy and organised clinic environment.
• Provide friendly, efficient customer service to patients.

Skills

Customer service

Administrative skills

Registration & scheduling

Communication

Education

GCE O-Level or equivalent

Tools

Billing software

Clinic software

Job description

Duties:
Attend to patients at the clinic's front desk, including registration, appointment scheduling and enquiries.

Manage patient records, update information and ensure accurate documentation.

Handle billing, payment collection and insurance or medical claims processing where required.

Assist doctors and nurses with basic clinic operations and patient flow.

Maintain the cleanliness, tidiness and organisation of the clinic.

Perform general administrative duties and provide friendly, efficient customer service to patients.

Job Requirements:

• Minimum GCE N/O Levels or equivalent qualification.

• Candidates with clinic or healthcare experience will have an advantage; training may be provided for suitable candidates.