Front Desk / Customer Service Officer

PITAYA EDUCATION HUB; Singapore; On-site; SGD 16,531 - 24,796; Part time

Job summary

PITAYA EDUCATION HUB in Singapore is seeking a friendly, customer‑minded part‑time team member to support branch operations at Marine Parade. You will handle front desk duties, assist with administrative tasks, and coordinate daily activities to ensure smooth service for families and students.

The role emphasizes strong English and Mandarin communication, basic computer skills, and the ability to multitask in a busy environment. Weekend availability (3–4 days) is required.

Qualifications

• Customer-service oriented with professional demeanor.
• Strong organizational and multitasking abilities.
• Familiar with basic computer applications.
• Experience in admin/front desk or customer service preferred.

Responsibilities

• Support branch operations and deliver client service.
• Handle front desk duties and coordination for smooth daily operations.
• Conduct follow-ups with customers to support service quality and retention.

Skills

Customer service

Organization

Multitasking

Front desk experience

Basic computer skills

Tools

Microsoft Office

Microsoft Excel

WeChat

WhatsApp

Job description

Job Description

We are seeking a dedicated and customer‑oriented individual to support our branch operations and deliver excellent service to our clients. The role involves front desk responsibilities, customer care, administrative tasks, and coordination to ensure smooth daily operations of the outlet.

What we’re looking for:

• Friendly, professional, and customer‑service oriented
• Strong organizational and multitasking skills
• Comfortable with basic computer applications
• Prior admin, front desk, or customer service experience preferred
• Part‑time (3‑4 days/week) on weekends
• Location: Marine Parade

Requirements:

• Conduct regular follow‑ups with customers to support service quality and customer retention.
• Fluent in Mandarin and English for communication with parents.
• Proficient with Microsoft Office, Microsoft Excel, Wechat, WhatsApp, etc.