Front Counter cum Admin Support (Chinatown)

Seacare Manpower Services; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Seacare Manpower Services in Singapore is seeking a service-oriented Executive to deliver frontline customer service and administrative support in a professional environment.

Key responsibilities include attending to customer enquiries, processing documents, and supporting service-improvement initiatives. The ideal candidate will have strong communication, organisational, and MS Office skills, with language abilities in Malay, Tamil, or Mandarin considered an advantage.

Qualifications

• Experience in customer service, hospitality, administrative or other people-facing work is an advantage.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Word, Excel and PowerPoint).
• Pleasant service attitude and able to handle difficult situations professionally.
• Meticulous, organised and able to multitask.
• Able to work independently and as part of a team.
• Ability to converse in additional languages such as Malay, Tamil or Mandarin is an advantage.

Responsibilities

• Attend to customer enquiries and provide accurate information.
• Receive, verify and process documents and applications.
• Provide assistance and support to customers in a professional manner.
• Handle feedback and challenging situations with tact and professionalism.
• Support administrative and service improvement initiatives.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Tools

MS Word

MS Excel

PowerPoint

Job description

Looking for a service-oriented Executive to provide frontline customer service and administrative support in a professional environment.

Key Responsibilities:

• Attend to customer enquiries and provide accurate information
• Receive, verify and process documents and applications
• Provide assistance and support to customers in a professional manner
• Handle feedback and challenging situations with tact and professionalism
• Support administrative and service improvement initiatives
• Perform other duties as assigned

Requirements:

• Customer service, hospitality, administrative or other people-facing experience is an advantage
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel and PowerPoint)
• Pleasant service attitude and able to handle difficult situations professionally
• Meticulous, organised and able to multitask
• Able to work independently and as part of a team
• Ability to converse in additional languages such as Malay, Tamil or Mandarin is an advantage

Duration/Working hours:

1 year contract (Immediate)

42 hours per week

We regret to inform only shortlisted candidates will be notified.