Front Desk & Customer Experience Specialist

OCML SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 40,000; Full time

Benefits offered by this job

Meal and transport allowance provided

Yearly performance bonus

Medical benefit scheme

Workers’ insurance

Job summary

OCML SINGAPORE PTE. LTD. is seeking a front desk receptionist to manage daily administrative tasks, maintain CRM data, and ensure orderly documentation. You will answer calls, schedule appointments, and support customers with a professional, friendly attitude.

Ideal candidates have retail or telemarketing exposure, are flexible with retail hours, and demonstrate a cheerful, customer-focused approach. Basic computer skills are required.

Qualifications

• Excellent telephone etiquette is essential.
• Customer-oriented mindset to handle inquiries effectively.
• Basic PC skills for data entry and documentation.

Responsibilities

• Perform general receptionist and administrative duties.
• Data entry using CRM.
• Ensure proper documentation and filing system.
• Book and confirm appointments via phone or SMS.
• Handle calls and direct to appropriate departments.

Skills

Telephone etiquette

Customer-oriented mindset

Basic PC skills

Retail experience

Job description

OCML SINGAPORE PTE. LTD. is seeking a front desk receptionist to manage daily administrative tasks, maintain CRM data, and ensure orderly documentation. You will answer calls, schedule appointments, and support customers with a professional, friendly attitude.

Ideal candidates have retail or telemarketing exposure, are flexible with retail hours, and demonstrate a cheerful, customer-focused approach. Basic computer skills are required.